Case studies / HealthTech / Rovicare
From disconnected referrals to connected care
How InterBiz helped Rovicare turn complex patient transitions into a configurable, Azure-native referral platform that serves 2,000+ healthcare organizations and onboards a new one in 30 minutes.
Organizations supported
Healthcare organizations live on the platform
Less configuration time
New organization set up in 30 minutes, down from about 4 days
Faster feature delivery
New pages in 2 weeks instead of 1–2 months
Ways to reach any partner
Portal, email, SMS and fax, on or off the platform
The challenge
Referrals were digital. Coordination still wasn't.
Every patient transition involves many hands: finding the right provider, sending the referral, sharing records, booking the appointment, following up and confirming that care actually started. Any step can stall without anyone noticing.
As Rovicare grew, each organization also wanted the platform to follow its own process. Rovicare needed a SaaS product that could flex per customer and still scale. It had to:
-
Full referral visibility
Show where every referral stands, at every stage.
-
Workflows that flex
Adapt to each organization's workflow without custom code.
-
Reach every partner
Reach partners inside and outside the platform.
- ~4 days to configure workflows for each new organization Now down to 30 minutes
-
Scale with the network
Scale smoothly as participating organizations multiplied.
- 1–2 months to build a new product page Now down to 2 weeks
-
Faster, steadier releases
Ship new product features faster and more consistently.
How we delivered
The InterBiz approach, applied to Rovicare
The same five-phase method we use on every engagement, from first workshop to a platform serving thousands of organizations.
Discovery
Mapped how referrals moved between organizations and where they stalled or went silent.
Strategy and architecture
Designed an event-driven Azure architecture and a workflow model each customer could configure.
Build
Delivered closed-loop referral tracking and a reusable component library for tables, filters and page layouts.
Integrate and refine
Added email, SMS and fax outreach, Azure AD B2C sign-in and Power BI reporting.
Scale
Rolled out configurable workspaces, bringing new-organization setup down to 30 minutes.
Inside the platform
What care teams work with every day
Screens from the Rovicare platform. Patient details are blurred.
Referral walkthrough
Follow one referral through the platform
Pick a step to see what the care team does, what the platform handles for them, and which parts of the Azure architecture do the work.
Care team
Platform
- Angular SPA
- Partner portal
- Email, SMS, fax
- SignalR real-time
- Azure Front Door
- API Management
- Azure AD B2C
- Azure Functions
- .NET / C# APIs
- Logic Apps
- Service Bus
- Event Grid
- Event Hubs
- Azure SQL
- Cosmos DB
- Redis Cache
- Azure Storage
- Power BI
The results
Faster to configure, faster to build, ready to grow
Rovicare moved from a complex set of workflows to a SaaS product that onboards customers quickly and keeps shipping.
Configuring a new organization
Time to set up workflows for a new customer
98% less configuration time
Building a new product page
Delivery time for subsequent pages; simpler pages now ship in about a week
50–75% faster development
Security and trust
Built for healthcare's bar, not just the demo
Patient referrals carry sensitive data across many organizations. Security and access control were part of the architecture from the first sprint.
Secure sign-in
Azure AD B2C identity for every organization and user, behind Front Door and API Management.
HIPAA-aligned design
Encryption, audit logging and BAA coverage built into the platform.
ISO 27001 certified
InterBiz delivery runs under an ISO 27001 certified information security program.
Microsoft Solutions Partner
Delivered by a certified Microsoft partner, end to end on Azure services.
InterBiz helped us modernize our platform and accelerate our data and AI strategy with exceptional technical leadership.
Why this matters beyond one project
A repeatable approach for healthcare SaaS
If your product coordinates work across many organizations, the same playbook applies. Explore the capability that matches your challenge.
- Digitize complex healthcare workflowsHealthTech
- Build configurable SaaS productsSaaS Platforms
- Modernize existing applicationsCloud Engineering
- Reduce repetitive development effortUI/UX and Mobile
- Connect every participant in the ecosystemSystem Integration
- Turn operations data into reportingData and Analytics
More success stories
Get a free architecture review of your platform
Bring your workflow or referral product. In 30 minutes, an InterBiz architect will show you where configuration, integration or scale is holding you back.
- No pitch
- NDA on request
- Reply within 1 business day
